BSNL 3G Launched successfully in Namakkal
Posted by g.mohanprabakar on Apr 11th, 2010 and filed under Featured, Namakkal News. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry As we said in our last article about the launch of BSNL 3G in Namakkal, BSNL launched their 3G Service very earlierly in Namakkal before the announced date. The launch was on 18th March 2010 instead of the announced 1st April 2010.
We bought their 3G Service on the day of launch and experienced lot of issues upto last few days before. So we decided not to publish about this in our portal until their service works perfectly. After lot of calls to BSNL Customer Care ( Note : Please don’t waste time like us in Customer Care. They will never mind you.. ) and lot of direct visits to the BSNL Exchange here in Namakkal, we finally got the 3G Service working perfectly only on 6th April 2010.
The issue we faced was really very strange. First, we bough a BSNL 3G Sim Card from the Mobile Department in the BSNL Exchange. After the activation, we inquired the officers their about the Data Plans which they published the prices on their advertisement notices and got a strange reply from them. They simply told us that the data plans are for the BSNL EVDO Card and not for BSNL 3G Sim Card and also they told using BSNL 3G we can only make Video Calls and can’t use internet. This made us to understand that the staffs their are not aware of the 3G Completely.
So we sat their for few hours and explained them about the 3G and finally they made calls to Higher officials and said the Unlimited Data voucher price is Rs.2,756/- and we recharged our BSNL 3G Sim with that voucher. Again we have to struggle a lot to get their settings. Finally we got everything ready and started to use internet on our office desktop computer using BSNL 3G !
Here the extreme issue we faced while trying to test out BSNL 3G’s promised data speed of upto 3.6 Mbps ! ( Mobile Broadband ). We put a download of a 700 MB file in Download manager and started to download it. It started and the speed of the download went from 1 kbps and went upto 294 kbps and immediately when the connection reaches its top speed it got hang up !
So we decided to ask about this in Customer care but the customer care people said we will check and get back to you within 24 hrs but till to date no call ! ( We kept calling customer care and got the same reply ). Then we decided to visit the BSNL officials in the Exchange and went. Their we met the head of 3G department and said about our issue. She asked us to come after 2 days as its new for her and admitted that she not fully knowledgeable about 3G ( What a true officer ). And after 2 days we again visited her and after our arrival only she started the investigation by calling many persons. After speaking with more than 4 persons finally she said it seems to be the equipments were not installed properly yet. So she requested us to wait for 2 or 3 days to resolve the issue.
And finally the BSNL 3G in Namakkal started to work perfectly from 6th April only. After the continuous testing of the BSNL 3G only we posting this news as its working very perfectly now !
We also in plan to launch a separate portal for BSNL 3G in Namakkal to provide complete and clear information about their service and plans. Stay tuned for the new portal where you can get complete BSNL 3G Tariff, Settings and more !
We bought their 3G Service on the day of launch and experienced lot of issues upto last few days before. So we decided not to publish about this in our portal until their service works perfectly. After lot of calls to BSNL Customer Care ( Note : Please don’t waste time like us in Customer Care. They will never mind you.. ) and lot of direct visits to the BSNL Exchange here in Namakkal, we finally got the 3G Service working perfectly only on 6th April 2010.
BSNL 3G Namakkal
So we sat their for few hours and explained them about the 3G and finally they made calls to Higher officials and said the Unlimited Data voucher price is Rs.2,756/- and we recharged our BSNL 3G Sim with that voucher. Again we have to struggle a lot to get their settings. Finally we got everything ready and started to use internet on our office desktop computer using BSNL 3G !
Here the extreme issue we faced while trying to test out BSNL 3G’s promised data speed of upto 3.6 Mbps ! ( Mobile Broadband ). We put a download of a 700 MB file in Download manager and started to download it. It started and the speed of the download went from 1 kbps and went upto 294 kbps and immediately when the connection reaches its top speed it got hang up !
So we decided to ask about this in Customer care but the customer care people said we will check and get back to you within 24 hrs but till to date no call ! ( We kept calling customer care and got the same reply ). Then we decided to visit the BSNL officials in the Exchange and went. Their we met the head of 3G department and said about our issue. She asked us to come after 2 days as its new for her and admitted that she not fully knowledgeable about 3G ( What a true officer ). And after 2 days we again visited her and after our arrival only she started the investigation by calling many persons. After speaking with more than 4 persons finally she said it seems to be the equipments were not installed properly yet. So she requested us to wait for 2 or 3 days to resolve the issue.
And finally the BSNL 3G in Namakkal started to work perfectly from 6th April only. After the continuous testing of the BSNL 3G only we posting this news as its working very perfectly now !
We also in plan to launch a separate portal for BSNL 3G in Namakkal to provide complete and clear information about their service and plans. Stay tuned for the new portal where you can get complete BSNL 3G Tariff, Settings and more !